The “Leadership and Quality Management Skills for Electoral Administrators” is a capacity development methodology (LEAD-Q) which is the result of lessons learnt over the last 10 years of ECES in assisting electoral administrators. The LEAD-Q is developed from an already ECES copyrighted training methodology as a base, namely the LEAD (Leadership and Conflict Management Skills for electoral Stakeholders). LEAD-Q is original because it prescribes a set of rules, routines and procedures developed to address common weaknesses within electoral administrations targeting a quality management in their electoral processes. If these rules, routines and procedures are applied, it will inevitably lead to greater internal effective performance but more, increased transparency.
