ECES is proud to announce that it will be starting the formal certification process against the International Standard ISO 9001:2015.
This will involve a thorough independent external evaluation of all processes at ECES HQ, including a pre-audit, a review of documentation, a system examination against all clauses of the ISO standard and closure any of improvement actions.
All of these processes seek to identify and continually improve our work and operations.
In the process of becoming ISO 9001 compliant, ECES designed and implemented a quality management system centred on continually meeting the needs and expectations of donors and beneficiaries across all levels of the organisation.
Our organisation developed comprehensive sets of methodologies to ensure all requirements are consistently addressed, and improvements are identified and addressed – demonstrating our commitment to quality and assurance.
In order to ensure the safety of all individuals during COVID-19, the audit will be conducted remotely.
For more information about the certification process, check EQA's dedicated webpage https://www.eqaworld.com/html/iso/9001.htm